Case Studies

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Quick-service restaurant, 13 locations

Marketing was working in some stores and not others

Thirteen stores, thirteen point-of-sale systems that did not reconcile. Centralizing the data made the locations comparable for the first time — and showed marketing spend returning in some and disappearing in others.

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Neighborhood cafe

The best-selling item was the margin problem

Per-product margin showed that the most popular add-on was among the least profitable. Re-sourcing one item lifted profit by the equivalent of 5% of revenue.

Case study pending
Wine importer, wholesale

Margin by product, and by customer

Freight, duties and currency movement made landed cost invisible. Rebuilding the books gave margin at two levels — by product and by account — and put a number on what tastings returned.

Case study pending
Independent retailer

Margins were too high, and it was starving cash flow

Margins sat above industry standard, yet cash was tight against high fixed rent. Digitizing two years of paper supplier invoices and reconciling POS processing fees confirmed the root cause: sell-through was too low, held back by the pricing itself.

Case study pending